About Tel-A-YaYa

Tel-A-YaYa is a holistic, collaborative family medicine practice based in New Jersey, led by doctorate-prepared board-certified family nurse practitioner Susan Rufolo, DNP, APN, FNP-BC, CEN. The practice offers comprehensive telehealth/telemedicine services to patients of all ages.

In  2025 Susan will celebrate 20 years in the profession of nursing having received her associate in science in nursing in 2005 from the University of Medicine and Dentistry of New Jersey.  Susan obtained her New Jersey Registered Nurse licensure in July 2005 and in August she began her nursing career working in the emergency crisis unit as well as the emergency department of a large metropolitan hospital.  In 2007, Susan added a new career aspect by taking on the role of the lead team nurse working with mentally challenged patients. That same year, Susan expanded her nursing career and goals by entering Jacksonville University’s RN-BSN program then being offered a charge nurse position in the emergency department of another major hospital in the area. In December 2010, Susan graduated from Jacksonville University with her Bachelor of Science in Nursing degree and continued with her position as a charge nurse.  

During her nursing career, Susan has obtained and maintained certifications for Basic Life Support (BLS), Pediatric Advanced Life Support (PALS), Advanced Cardiac Life Support (ACLS) and IV Certification as well as her national certification in emergency nursing (CEN) which she earned in March 2016.

In 2016 as well, Susan returned to school as she was accepted into Bradley University’s BSN to DNP/FNP program from which she graduated with her terminal degree in December 2020 with her Doctorate of Nursing Practice as a Family Nurse Practitioner. In February 2021 Susan passed her boards to become a board-certified Family Nurse Practitioner. From there, Susan worked in hospitals and urgent cares in and around New Jersey as well as taught nursing students, who respectfully referred to her as Dr. R, in both the classroom and in clinical instruction in nursing homes. It was her grandchildren who lovingly nicknamed her Dr. YaYa; thus her practice name was born - Tel-A-YaYa!

At Tel-A-YaYa, Susan provides quality primary care services to her patients, including special needs patients. She’s highly experienced, accessible, easygoing, and always there for her patients, making them feel understood and welcomed. The practice offers comprehensive family medicine care, including sick visits, lab services, medication management, and mental health care services. Susan is a fully licensed practitioner in New Jersey (with licensure pending in New York) who is able to treat, prescribe and develop patient care plans on an individual basis based on her patient’s needs. Her goal is to use her knowledge, skills, and experience to create a diverse, holistic, telehealth/telemedicine experience for all patients

Through Tel-A-YaYa, Susan helps patients manage chronic diseases, illnesses, minor injuries, anxiety, depression, and other common mental health concerns. She can refer patients to other specialists if necessary. Susan truly cares for her patients and spends as much time as needed so they don’t feel they are just a number. 

Susan is highly educated, highly skilled, experienced, compassionate, and empathetic. She tailors treatment plans to ensure optimal physical health and mental wellness, providing virtual care from the comfort of patients’ homes or offices.

Schedule a telehealth appointment with Tel-A-YaYa by calling the office or booking a visit online today.